Kay Jewelers offers a diverse selection of gemstones alongside diamonds, catering to a wide range of tastes and occasions. While primarily known for diamond jewelry, the company provides a substantial collection of colored gemstones including emeralds, sapphires, rubies, and pearls, as well as options like opal, alexandrite, peridot, garnet, and amethyst. These gemstones are incorporated into various jewelry pieces, from rings and earrings to necklaces and bracelets, and are available in settings of white, rose, or yellow gold, and silver. The availability of these gemstones extends to personalized jewelry options, allowing customers to create unique designs.
A Palette of Choices
Kay Jewelers’ inventory extends beyond the traditional “big four” – emerald, ruby, sapphire, and pearl – to include a broader spectrum of colored gemstones. This allows for a greater degree of personalization and caters to those seeking alternatives to diamonds or desiring jewelry that reflects specific color preferences. The company’s offerings include opal, alexandrite, peridot, garnet, and amethyst, providing customers with a wide array of choices for creating distinctive pieces. These gemstones are used in a variety of jewelry types, including tennis bracelets, charm bracelets, chain designs, bangles, anklets, pendants, studs, hoops, dangles, and ear climbers.
Customization and Personalization
A significant aspect of Kay Jewelers’ appeal lies in its customization options. The company allows customers to create their own jewelry, offering an extensive platform for designing unique pieces. This “create your own” feature extends to rings, necklaces, earrings, and bracelets, with numerous setting styles available for each. Customers can select the shape and color of both main and accent gemstones, enabling a high degree of personalization. While the platform allows for choosing clarity grades for diamonds, options for colored gemstones are limited to standard quality, which may not satisfy customers seeking detailed stone specifications.
Gemstone Quality and Sourcing
Kay Jewelers’ diamonds are primarily certified by the American Gem Society (AGS) and the Gemological Institute of America (GIA), though not all diamonds carry these certifications. The company also offers lab-grown diamonds as a more affordable alternative. For colored gemstones, the information provided does not detail specific grading or sourcing practices beyond their inclusion in various jewelry designs. It is noted that Kay Jewelers’ staff may not possess the same level of gemological training as those at competitors, with only managers potentially completing a “Diamontology” course through Jewelers of America. This suggests that while staff are knowledgeable about their products, they may not have the in-depth expertise of a trained gemologist.
Lifetime Guarantee and Customer Service
Kay Jewelers provides a lifetime guarantee for diamonds and colored gemstones, covering stone replacement, mounting issues, and trade-ins for the original purchase price of the stone. This guarantee applies to diamonds, rubies, sapphires, and emeralds, offering customers assurance regarding the longevity and value of their purchases. The company also offers extensive customer service support via chat and text, though service hours are limited. Customers can also schedule appointments with jewelry experts to discuss their needs.
Jewelry Categories Available
Kay Jewelers offers a comprehensive range of jewelry categories, each featuring a variety of designs incorporating diamonds and gemstones:
- Rings: Including fashion rings, anniversary bands, promise rings, and personalized rings.
- Watches: Featuring brands like Citizen, Bulova, Movado, Tissot, Hamilton, Fossil, Boss, G-Shock, Armani Exchange, and Coach.
- Bracelets: Tennis bracelets, charm bracelets, chain bracelets, bangles, and anklets.
- Necklaces: Chain designs, pendants, and longer styles, including personalized options.
- Earrings: Studs, hoops, dangles, and ear climbers.
A Note on Expertise
While Kay Jewelers provides a wide selection of jewelry and customization options, it’s important to note that their staff may not have the same level of gemological training as those at specialized jewelry retailers. The provided information indicates that no Kay employee is required to have GIA or major gemstone training, and only managers might have completed a Diamontology course. This suggests that customers seeking detailed gemological information or expert advice may benefit from consulting with a certified gemologist independently.
The Leo Diamond Collection
Kay Jewelers features its own line of diamonds known as THE LEO, which includes four different styles. The specifics of these styles are not detailed in the provided sources.